Privacy Policy

The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

For the purposes of this Privacy Policy:

• Account means a unique account created for You to access Our Service or parts of Our Service.
• Affiliate means an entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for election of directors or other managing authority.
• Company (referred to as either “the Company”, “We”, “Us”, or “Our” in this Privacy Policy) refers to Inchwise.
• Cookies are small files that are placed on Your computer, mobile device, or any other device by a website, containing the details of Your browsing history on that website, among its many uses.
• Country/State refers to: Florida, United States.
• Device means any device that can access the Service, such as a computer, a cell phone, or a digital tablet.
• Personal Data (or “Personal Information”) is any information that relates to an identified or identifiable individual.
• Service refers to the Website.
• Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service, or to assist the Company in analyzing how the Service is used.
• Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
• Website refers to Inchwise, accessible from https://www.inchwise.app.
• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

If You are located in the European Economic Area (EEA) or the United Kingdom (UK), Our legal bases for collecting and using Your Personal Data depend on the specific context:

• Consent: You have given Us clear consent to process Your Personal Data for specific purposes (e.g., subscribing to emails via Kit or agreeing to non-essential cookies).
• Performance of a Contract: Processing is necessary to provide the Service or fulfill contractual commitments to You.
• Legitimate Interests: Processing is necessary for Our legitimate business interests (e.g., improving Our Service, maintaining security, and fraud prevention) provided these do not override Your fundamental rights.
• Legal Obligation: Processing is required to comply with statutory legal requirements.

The Company uses Personal Data for the following purposes:

• To provide, manage, and maintain Our Service.
• To manage Your Account and user registration.
• To perform contract obligations for products or services purchased.
• To contact You via email, SMS, or push notifications regarding updates, service announcements, or security alerts.
• To send marketing communications, newsletters, and promotional content (where permitted by law or requested via subscription).
• To respond to and manage Your customer support requests.
• For internal analytics, data analysis, and service improvements.

If You opt in to receive text (SMS) messages from Us, We collect and store Your phone number, consent date, and message interaction records. No mobile information will be shared with or sold to third parties or affiliates for marketing or promotional purposes. The phone numbers and consent records We collect for texting are never shared with anyone, except the Service Providers that technically deliver the text messages.

Reply STOP to opt-out at any time. Reply HELP for support. Message & data rates may apply.

We retain Your Personal Data only as long as necessary for the purposes set out in this Privacy Policy, including compliance with legal obligations, dispute resolution, and contract enforcement:

• Account Data: Retained for the duration of Your Account relationship, plus up to 24 months post-closure.
• Subscriber Data (Kit): Retained until You unsubscribe or request erasure.
• Support & Chat Data: Up to 24 months from ticket closure.
• Analytics & Server Logs: Up to 24 months from collection.

Your Personal Data is processed at the Company's offices and external Service Provider locations (including in the United States). If You are located outside the United States, Your information will be transferred across international borders. We implement standard contractual clauses (SCCs) or reliance on adequacy decisions to ensure appropriate safeguards exist for all international data transfers.

If You are a resident of the EEA or UK, You have the following data protection rights:

• Right to Access: Request copies of Your Personal Data.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure ("Right to be Forgotten"): Request deletion of Your Personal Data under certain conditions.
• Right to Restrict Processing: Request that We limit how We process Your data.
• Right to Object: Object to processing based on legitimate interests or direct marketing.
• Right to Data Portability: Request transfer of Your data to another organization in a structured, machine-readable format.
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent.

To exercise these rights, please email Us at hello@inchwise.app. You also have the right to lodge a complaint with Your local Data Protection Authority.